Refund policy

Refund & Return Policy

We strive to ensure customer satisfaction.

If your order arrives damaged, defective, incorrect, or missing, contact us within 30 days of delivery with photo or video evidence.

After verification, we will offer a replacement or a full refund.
Returns are not required.

Orders lost in transit may be refunded or resent.

We do not accept returns or refunds for change of mind or personal preference.

Refunds are processed within 5–10 business days.

Contact: support@curvivia.com